This Website (www.mylittlewish.com) (the "Website"), is owned by and operated by or on behalf of my little wish ("my little wish", "we" or "us"). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on +44 (0) 203 432 7747 or by email at firstname.lastname@example.org or by post using the address given below.
OFFER TERMS AND CONDITIONS
From time to time my little wish run promotions and offers on selected products or lines. A full list of the current offers can be found here at current offers, we refer to these collectively as our "Promotional Offers". All qualifying Promotional Offers will be automatically applied to your order. All of our Promotional Offers are subject to the below terms and conditions:
- They are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
- They cannot be used in conjunction with any other offer;
- They are valid for a limited period of time as specified in the marketing communication on the website or in stores, they cannot be used outside of that period;
- They are not valid on gift wrap, gift box service, or gift vouchers;
- If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund; and;
- All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
Free Standard UK delivery on orders over £75
Free standard delivery (normally £4.95) applies to online orders to the UK mainland only. Offer applies when order value, net of discounts or promotions, equals £75 or more.
If an item is returned which brings the amount spent below £75, the shipping cost may be deducted from any refund.
Please note that all gift wrap, gift box service and gift vouchers are excluded from order values for the purposes of this offer.
On occasions my little wish may release Shopping Codes via email or other marketing channels. The Shopping Codes enable a discount to be applied to your order as specified on the marketing communication. To apply the Shopping Code online enter it as requested during the check out process. The discount will then be applied to your order, subject to the terms and conditions below:
- Shopping Codes are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
- Shopping Codes cannot be used in conjunction with any other offer;
- Shopping Codes are valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period;
- Shopping Codes are not valid on gift wrap, gift box service, or gift vouchers.
- If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.
- Shopping Codes are for use by the intended recipient only and proof of entitlement may be requested;
- All orders are subject to acceptance and any improper use of Shopping Codes may result in the cancellation of your order;
- All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice; and
- Specific offer terms and conditions are provided with each Shopping Code - for specific information relevant to that offer, please refer to marketing material on which it is featured.
SALE SHOPPING CODES
Some Shopping Codes are valid on sale-discounted items and this will be clearly stated within the promotion. All other terms and conditions are as per Shopping Codes terms and conditions above.
USE OF WEBSITE
Please read these T&Cs carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these T&Cs for future reference.
If you do not agree to these T&Cs, you must cease using and accessing this Website.
T&Cs may be changed and updated from time to time and any changes will be effective from the publication of the new T&Cs on the Website. Every time you wish to order products, please check these T&Cs to ensure you understand the T&Cs which will apply at that time.
Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these T&Cs and any applicable law.
Any content you upload to our Website will be considered non-confidential and non-proprietary. my little wish have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.
We may deny you access to the Website at any time and in our sole discretion if we believe that your use of the Website is in violation of any of these T&Cs, any law or the rights of any third party or was not respectful to others.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to my little wish for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.
Placing an order
By placing an order with us you will be deemed to have read, understood and agreed to these T&Cs. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order either by telephone on +44 (0) 203 432 7747, by email at email@example.com or by post using the address given above. Calls to us are charged at the local rate. All our calls may be recorded for training and monitoring purposes.
By placing an order via this Website you are making an offer to my little wish to purchase the goods detailed in your order upon the terms described in your order.
By placing an order for the delivery of goods via this Website for all other delivery destinations outside UK you are making an offer to my little wish to deliver the goods detailed in your order upon the terms described in your order.
Once you have placed an order for goods (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and my little wish for the sale and delivery of our goods will only exist once an order has been accepted, processed and despatched to you. Your credit/debit card/PayPal account will be authorised and charged when your order is placed and processed. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice.
Please note that a delivery charge will be added to your order value where appropriate. Please see our delivery times and charges.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. my little wish cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
EU deliveries (other than the UK)
Deliveries to EU countries (other than the UK) will be subject to the following T&Cs.
By accepting these T&Cs and requesting delivery within the EU (other than the UK) you are making an offer to my little wish to deliver the goods detailed in your order upon the terms and charge described in your order. Ownership, title and risk of the goods will pass to you when the goods are placed at your (or my little wish’s) disposal at our UK premises. Prices are inclusive of UK VAT at the applicable rate.
Deliveries outside EU
Deliveries outside will be subject to the following T&Cs.
By accepting these T&Cs and requesting delivery outside the EU you are making an offer to my little wish to deliver the goods detailed in your order upon the terms and charge described in your order. Ownership, title and risk of the goods will pass to you when the goods are placed at your (or my little wish’s) disposal at our UK premises. Prices are exclusive of UK VAT at the applicable rate.
Gift Cards can be exchanged for merchandise online at www.mylittlewish.com , and by phone on +44 (0) 203 4327747. Gift Cards cannot be exchanged or refunded for cash. Gift Cards can be used towards the purchase of goods at a higher price than its face value upon payment of the difference. my little wish is under no liability for replacement or refund should vouchers be lost, stolen, damaged or destroyed whether they have been redeemed or not. Furthermore, we reserve the right to refuse any Gift Cards that have been modified, damaged or defaced. Gift Cards are only valid with a unique serial number and before the expiry date. A maximum of five Gift Cards can be used in one transaction.
CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
We endeavour to display through this Website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation.
YOUR RIGHT TO CANCEL
You have the right to cancel your order in writing within 14 days of receipt and receive a refund of all charges for the goods excluding the delivery charges. This includes the delivery fees of my little wish (for non UK deliveries). You will then need to return the item(s) by post. Please check our Return Policy before sending back any goods.
We will endeavour to wrap your item as requested. Some items are too large and we will not be able to gift wrap them. Where you have asked us to use only one box or bag we will endeavour to do so, however, if the items will not fit and we have to use more than one, you will be charged for each box/bag used.
If you are not entirely happy with the goods that you have chosen you may return them to us within 14 days of receipt excluding customised goods including macrame products (i.e. wall hangings and feathers) lampshades and custom made cushions and felt insoles. We will be happy to offer you an exchange or, if you wish, a refund excluding the delivery charges provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read our Care Instruction page or any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights and include duvets and pillows if the sealed packaging has been opened, toiletries or beauty products if the seals have been broken. For further details please read our Return Policy page.
Please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange or gift voucher to the value of the lowest-selling price for the returned goods will be offered.
All prices quoted on this Website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.
GENERAL TERMS AND CONDITIONS
DISCLAIMER & LIMITATION OF LIABILITY
my little wish does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither my little wish nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of my little wish or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of my little wish and any other associated company of my little wish as if references to my little wish included references to each such associated company.
While my little wish uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and my little wish will not be responsible for any errors or omissions or for the results arising from the use of such information. While my little wish takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, my little wish will not be responsible nor liable for your use of any other websites which you may access via links within this Website. my little wish does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with my little wish. The entire liability of my little wish under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
my little wish will not be liable to you or be deemed to be in breach of these T&Cs or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
my little wish may assign or transfer any of its rights or sub contract any of its obligations under these T&Cs to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these T&Cs except with the specific permission in writing of my little wish.
No person who is not a party to these T&Cs shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of my little wish or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this Website for the sole purpose of using this Website in good faith for domestic purposes or placing an order with my little wish; and
Copy, print (one copy only) or download the material on this Website for the purpose of sending to individual third parties for their personal information provided that you seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
LAW AND TERRITORY
To the extent it is possible to exclude the application of other laws and regulations, these T&Cs and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. This does not affect your non-excludable statutory rights. This Website and our T&Cs have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this Website or the placing of any order through this Website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.